Service Request Ticket - # 24794

Service Request Information

CONTACT Name Barry, Angie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 06, 2008 08:32 AM
Department Campus Public Safety Phone 88481
Location Email barrya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050041[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 170 Ultra-Thin Client, all-in-one with 17in Flat Panel #BAE-400-00
Serial No. 00120409-MD051630371 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:03:BA:BB:A5:A5

TECHS Submitted by Shannon McCormick Contact smccormick06@wou.edu 88925
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public
Entered by Date Memo
Adam Shinn Mar 06, 2008 09:00 AM 
The network cable was there as were all of the 
other cables. the power cable fell out and we 
layin next to it, plugged it back in and it 
works fine.
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Adam Shinn Mar 06, 2008 08:35 AM 
Task reassigned to Adam Shinn.
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Shannon McCormick Mar 06, 2008 08:33 AM 
She suspects the cable that connects to the 
internet may have been stolen because they looked 
all over for it first thing this morning.
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