Service Request Ticket - # 24802

Service Request Information

CONTACT Name Hendrickson, Dorothy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 06, 2008 12:44 PM
Department Registrar’s Office Phone 88932
Location Email hendrid@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20040613[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet 9050DN Printer #Q3723A#ABA
Serial No. SJPBL4DP00J Location PDR

Model Q3723A Hostname lightyear.wou.edu
Notes Additional 128MB from P0051513 2/2005 fuser replacement from P0067988 10-2008 Maint Kit from P0070621 5-2009 Fuser replacement from P0073797 1-2010, maintenance repair of Feed Kit LJ 9000/9050from P0079899 May 2011; Maint Kit 9050 from P0091875 SR51540 SEPT2013, HP LJ9000MaintKit#C9152A(EXCHANGE) from P0099914 SR59164 JAN2016 IP:140.211.116.111 Ink/Toner Refill

Wired NIC 00:11:85:D9:A5:AF

TECHS Submitted by Shannon McCormick Contact smccormick06@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Mar 06, 2008 01:04 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Mar 06, 2008 01:04 PM 
restarted print spooler on RADAR.
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Shannon McCormick Mar 06, 2008 12:45 PM 
The printer locked up and now it is deleting 
every task sent to it.
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