Service Request Ticket - # 24814

Service Request Information

CONTACT Name Nelles, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 07, 2008 08:38 AM
Department University Housing Phone 88382
Location Email nellesk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030509[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 13RGQ41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro 2003 from P0047054, Acrobat Std 6.0 from P004955

Wired NIC 00:0C:F1:E0:50:F3

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact ucsweb@wou.edu 88795

Tracking

Entered by Date Memo
Web Programming
Email

Public
Entered by Date Memo
Michael Ellis Mar 11, 2008 02:27 PM 
and I fixed it sunday....
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Michael Ellis Mar 11, 2008 02:27 PM 
Timesheet and payroll problems should always be
assigned to me.
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Brian Berkley Mar 10, 2008 08:38 AM 
Task reassigned to Web Programming.
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Courtney Wehner Mar 07, 2008 08:40 AM 
I skyped the techs.
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Courtney Wehner Mar 07, 2008 08:39 AM 
She said this started last night. SHe was trying 
to approve shifts and it would not bring up the 
webpage. She is going to be out of her office 
today but would like someone to call and leave a 
message with any information.
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