Service Request Ticket - # 24822

Service Request Information

CONTACT Name Baxter, Diane   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 07, 2008 10:36 AM
Department Creative Arts/Music Phone 88542
Location Email baxterd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030826[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. N/A Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:4B:08

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public
Entered by Date Memo
Adam Shinn Mar 13, 2008 03:41 PM 
I plugged and now it works... :O
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Courtney Carlson Mar 13, 2008 11:11 AM 
She called (she was pretty short with me on the 
phone) and asked to speak with Adam as she was 
returning his call. Asked which since we have 3 
Adams, she did not know which. Found out it was 
regarding a SR, looke and told her it was Shinn.

He was not available. She was irritated because 
she was told he would be in all day. I confirmed 
and added he just wasn't in at this time. :P

She said he can come at any time, please. If he 
can't get in, ask Lacey, Music Dept Secretary. SH 
102. 88275.
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Adam Shinn Mar 13, 2008 09:24 AM 
Went by and she wasn't there and her door was 
closed and locked so I called and left a VM 
asking her to give us a call back and let us 
know when she's gonna be in so I could get this 
to a tech who is working during those times.
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Christian Mendez Mar 12, 2008 11:59 AM 
She said its fine if we went in APS 232, she will 
leave her door open with a note if she is not in.
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Adam Shinn Mar 12, 2008 09:50 AM 
Status changed to: Waiting for Contact
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Adam Shinn Mar 12, 2008 09:50 AM 
called left a vm
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Adam Shinn Mar 11, 2008 08:47 AM 
Task reassigned to Adam Shinn.
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Courtney Wehner Mar 07, 2008 10:38 AM 
She said everything looks like it is plugged into 
the right place. She will be in her office all 
day.
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Courtney Wehner Mar 07, 2008 10:37 AM 
Her printer does not have a WOU # on it. She 
moved things around and the power cable got 
unplugged. SHe tried to fix what came unplugged 
but it gives her the error "Error in Printing"
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