Service Request Ticket - # 24827

Service Request Information

CONTACT Name Kraft, Rebecca   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 07, 2008 11:44 AM
Department Phone 88783
Location Email kraftb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20040655[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. 74T8Z61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751,Dreamweaver MX 2004,Publisher,Acrobat6 Pro Upgraded to Acrobat 7 Pro from P0057703 6/2006, PL/SQL developer, OmniPage Pro Office v. 14.0 #E709A-F00-14.0 from P0047841

Wired NIC 00:11:43:BB:12:CC


TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public

Entered by Date Memo
Brian Berkley Mar 07, 2008 12:44 PM
Task reassigned to Brian Berkley.
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Brian Berkley Mar 07, 2008 12:44 PM
Sent LouAnne Vickers an email as I think that she
uses a thin client.  We setup all the terminal
servers with the DSF software.
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Christian Mendez Mar 07, 2008 11:45 AM
They would like to have the software that enables 
them to Print to the Print shop. She couldn't 
remember the name of the software.

She is available anytime 8-5pm. Except from 12 -
1pm.

Contact: 88552 LouAnne Vickers its her machine 
that needs this software: 20040655[Edit Inv]
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