Service Request Ticket - # 24844

Service Request Information

CONTACT Name Henderson, Jessica   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 10, 2008 09:19 AM
Department Athletics Phone 88486
Location Email hendersj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20030407[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, Pentium 4 at 2.80GHz
Serial No. GMHJ141 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro 2003 from P0045604 installed as Office XP Pro

Wired NIC 00:0C:F1:8C:35:89


TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact chmende@wou.edu 88925

Tracking

Entered by Date Memo
Christian Mendez
Email

Public

Entered by Date Memo
Christian Mendez Mar 10, 2008 12:13 PM
Task reassigned to Christian Mendez.
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Christian Mendez Mar 10, 2008 12:13 PM
She called back and said everything works well.

I am closing the ticket.
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Adam Wehner Mar 10, 2008 09:57 AM
Called here and let her know that I changed some
stuff around on radar.  I told her to go ahead and
try to print and let us know if it works or not.
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Christian Mendez Mar 10, 2008 09:21 AM
She is trying to print powerpoint slides.
then she tried to print email, word document, she 
does not see an error message, just that nothing 
happens.

This just happened this morning. She WAS able to 
print on another machine to the Same printer.

She will be in her office from 12pm on. She gave 
us her permission to go in her office if she is 
not there.
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