Service Request Ticket - # 24849

Service Request Information

CONTACT Name Saxowsky, Gail   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 10, 2008 11:15 AM
Department College of Education Phone 88760
Location Email saxowskg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040967[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description iMac G5, 20in, 2.0GHz SuperDrive #Z0C0
Serial No. QP520U3SDW Location PDR

CPU G5 1.8GHz


OS Unknown Software Office 2004 Pro from P0053370, Studio Code

Wired NIC 00:0D:93:66:38:8C

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact sgregor@wou.edu 88925

Tracking

Entered by Date Memo
Skyler Gregory
Email

Public
Entered by Date Memo
Skyler Gregory Mar 11, 2008 08:30 AM 
Task reassigned to Skyler Gregory.
 Add Attachment
Christian Mendez Mar 10, 2008 01:29 PM 
She called back and said she took care of it.

closing ticket as soon as service request lets me.

its having issues.
 Add Attachment
Christian Mendez Mar 10, 2008 11:21 AM 
She has 2 that she has had in there. 

These names are on the left hand side of the 
communications express window. Where the 
Drafts/Sent/Trash folders are located, she has 2 
email addresses that are hers:
Gails@wou.edu
Gail@ccc

and today, when she logged in, there is another 
one that she does not recognize:
Fmorris@wou.edu 

She wanted to know why there was this unknown 
email address there.
She is available til after noon she said.
 Add Attachment