Service Request Ticket - # 24867

Service Request Information

CONTACT Name Hendrickson, Dorothy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 11, 2008 09:37 AM
Department Registrar’s Office Phone 88932
Location Email hendrid@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060415[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2FS Thin Client #NTC-15Z-00
Serial No. 0639BB8082 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:3C:83:66

TECHS Submitted by Patrick Shanley Contact pshanley05@wou.edu 88925
Primary Technician Contact sgregor@wou.edu 88925

Tracking

Entered by Date Memo
Skyler Gregory
Email

Public
Entered by Date Memo
Skyler Gregory Mar 11, 2008 10:08 AM 
I had to re-establish the connection with the
printer (Buzz) on Radar. It's working now.
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Skyler Gregory Mar 11, 2008 09:48 AM 
Task reassigned to Skyler Gregory.
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Patrick Shanley Mar 11, 2008 09:38 AM 
She is usually able to print from the computer 
listed above and recently the computer erased 
it's default like standard printer and other 
defualt options
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