Service Request Ticket - # 24873

Service Request Information

CONTACT Name Pagel, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 11, 2008 01:31 PM
Department Library & Media Services Phone 88881
Location Email pagell@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20050198[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 6000, Intel Pentium M Processor 730
Serial No. 270BY71 Location PDR

CPU Pentium M 730 1.6GHz


OS Unknown Software

Wired NIC 00:12:3F:DC:CF:56

TECHS Submitted by Courtney Carlson Contact ccarlso@wou.edu 88925
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public
Entered by Date Memo
Adam Shinn Mar 11, 2008 04:16 PM 
Task reassigned to Adam Shinn.
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Adam Shinn Mar 11, 2008 03:43 PM 
Mash is unavailable because wireless is down..
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Courtney Carlson Mar 11, 2008 01:34 PM 
Couple of hours ago a few were able to login to a 
couple of the machines, now they can't get into 
any of them. Says mash is unavailable each time. 

See checkout desk attendant/Lori.
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