Service Request Ticket - # 24888

Service Request Information

CONTACT Name LeJeune, Marie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 12, 2008 10:53 AM
Department Education & Leadership Phone 88450
Location Email lejeunem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070168[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745 Small Form Factor, 2.13GHz,2M,1066FSB
Serial No. CDGBBD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Office Pro 2007 installed as Office Pro 2003 from P0062550

Wired NIC 00:1A:A0:53:24:AF

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Mar 12, 2008 12:19 PM 
Task reassigned to Brian Berkley.
 Add Attachment
Brian Berkley Mar 12, 2008 12:19 PM 
Document was opened from AOL email, and was saved
to temp file, document could not be found.  Did
set her My Documents to map to H: for her, as she
was storing everything locally.
 Add Attachment
Christian Mendez Mar 12, 2008 10:55 AM 
She was working on a Word Document that was 
emailed to her, she went to save it, then closed 
it after making changes.

When she went to attach it, she did not remember 
where she saved it and now cannot find it.

Name of Document:
AVI_Draft_6.doc

She did a search and nothing came up.
Add Attachment