Service Request Ticket - # 24893

Service Request Information

CONTACT Name Ritter, Dionne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 12, 2008 01:08 PM
Department Advancement & Foundation Phone 88281
Location Email parksd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20070640[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet 9050dn Printer #Q3723A#ABA
Serial No. JPRL81F068 Location PDR

Model q3723a Hostname
Notes 2000 Sheet Input Tray C8531A, Duplexing, addt'l 256MB added from Crucial P0064498 2-2008 Ink/Toner Refill

Wired NIC 00:1B:78:27:DF:6B

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Mar 12, 2008 04:00 PM 
Printer was jammed with a label on the toner
cartage. I was able to clean it off and the
printer is working fine.
 Add Attachment
Christian Mendez Mar 12, 2008 01:11 PM 
They just recently had it installed. it is 
located downstairs in the Cottage Kitchen.

They print from tray 4, manual feed, it does not 
matter, the printer leaves weird V shape marks on 
the papers.

She is available until 2:30pm
Tomorrow she is not there at all. Talk to Cara 
Groshong - 88148
 Add Attachment
Brian Witt Mar 12, 2008 01:09 PM 
Task reassigned to Adam Wehner.
 Add Attachment