Service Request Ticket - # 24901

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 12, 2008 04:08 PM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20060079[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP LaserJet 4350DTN Printer #Q5409A#ABA
Serial No. SCNGXD73389 Location PDR

Model PQ5409A Hostname
Notes fuser replaced 7/2007 from P0062321, HP 4350 maintenance kit FROM p0063296 10/2007, Fuser for 4250 printer #RM1-1082-AEX from P0063933 12/2007 Ink/Toner Refill HP 42A or HP 42X

Wired NIC 00:14:38:D2:C8:C0

TECHS Submitted by Chris Curtis Contact ccurtis06@wou.edu 88925
Primary Technician Contact ccurtis06@wou.edu 88925

Tracking

Entered by Date Memo
Chris Curtis
Email

Public
Entered by Date Memo
Chris Curtis Mar 12, 2008 04:30 PM 
Task reassigned to Chris Curtis.
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Chris Curtis Mar 12, 2008 04:30 PM 
A student employee called in saying that they 
solved the jam and completed the task.
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Chris Curtis Mar 12, 2008 04:09 PM 
A student employee called in saying that printer 
20060079[Edit Inv] is jammed and cannot print.
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