Service Request Ticket - # 24913

Service Request Information

CONTACT Name Pagel, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 13, 2008 11:19 AM
Department Library & Media Services Phone 88881
Location Email pagell@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20040978[Edit Inv] (opens in a new window) Bldg/Room UNK
Service Tag 3J42P71 Description Inspiron 6000, Pentium M, 1.60GHz,2MB,Cache,533MHz
Serial No. 3J42P71 Location was SEP Checkout 201

CPU Pentium M-1.7 GHz


OS Unknown Software MS Office Pro 2003 from P0053186

Wired NIC 00:12:3F:D1:4D:92


Wireless NIC 00:12:F0:87:61:0B

TECHS Submitted by Courtney Carlson Contact ccarlso@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Mar 21, 2008 01:33 PM 
Returned with new keyboard.  Working great now.
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Adam Wehner Mar 20, 2008 07:15 PM 
Ordered a new key board should be here tomorrow.
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Myron Hoeckle (Student) Mar 13, 2008 02:30 PM 
Task reassigned to Adam Wehner.
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Myron Hoeckle (Student) Mar 13, 2008 02:30 PM 
Adam picked this up.
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Courtney Carlson Mar 13, 2008 11:20 AM 
They have the key, can't get it to snap back on.
Checkout desk.
Emily student worker called.
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