Service Request Ticket - # 24917

Service Request Information

CONTACT Name Attendant, Main Computer Lab   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 13, 2008 12:41 PM
Department University Computing Solutions Phone 88069
Location Email computerlabs@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20051208[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Business Inkjet 2800dtn Printer #C8164A#A2L
Serial No. SG63319340 Location PDR

Model C8164A Hostname
Notes duplexing, extra paper tray, name is Ink/Toner Refill

Wired NIC 00:11:0A:EB:6A:C0

TECHS Submitted by Stephen Pierce Contact spierce@wou.edu 88925
Primary Technician Contact sgregor@wou.edu 88925

Tracking

Entered by Date Memo
Skyler Gregory
Email

Public
Entered by Date Memo
Skyler Gregory Mar 13, 2008 02:50 PM 
there was a piece of paper in a very unique
place... I took it out and it printed just fine.
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Skyler Gregory Mar 13, 2008 02:24 PM 
Task reassigned to Skyler Gregory.
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Stephen Pierce Mar 13, 2008 12:44 PM 
The display indicated a paper jam.  I attempted to
clear the jam and restarted the printer - all
appeared fine.  But, it will not complete printing
a test page.
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