Service Request Ticket - # 24921

Service Request Information

CONTACT Name Friberg, Susie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 13, 2008 02:47 PM
Department Disability Access Services Phone 88250
Location Email fribergs@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20030862[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 7CF0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:49:98


TECHS Submitted by Shannon McCormick Contact smccormick06@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public

Entered by Date Memo
Brian Witt Mar 17, 2008 04:54 PM
Task reassigned to Brian Witt.
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Brian Witt Mar 17, 2008 04:53 PM
She just needed to know how to add shared
calendars through outlook.  Unfortunately she had
some security issues that was preventing her from
searching the global address book.  I ended up
deleting her profile and setting her back up. 
This took care of permissions and I walked her
through subscribing to shared calendars. 
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Della Kobbe Mar 17, 2008 03:15 PM
SHe is in her office and is letting Brian know she
is now in!!
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Brian Witt Mar 17, 2008 03:05 PM
Left VM for her to call us back today when she is
in the office. 
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Christian Mendez Mar 17, 2008 10:14 AM
She called back saying she will be available 
today from 3pm - 5pm

Tomorrow (Tuesday) available most of the day.
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UCS Tech Mar 14, 2008 03:01 PM
Status changed to: Waiting for Contact
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Audrey Sundkvist Mar 14, 2008 03:00 PM
Called and left a voicemail asking for times she is available.
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Brian Witt Mar 14, 2008 01:39 PM
She needs to be there
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Shannon McCormick Mar 13, 2008 02:49 PM
also can't view other people's calendars in 
outlook. She won't be there tomorrow, but they 
can come look at it still.
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