Service Request Ticket - # 24924

Service Request Information

CONTACT Name Nail, Ike   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 13, 2008 03:30 PM
Department Creative Arts/Music Phone 88341
Location Email naili@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040552[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description iMac G5 20 in 1.8GHz Superdrive #Z095
Serial No. W8502221PNZ Location PDR

CPU G5 1.8GHz


OS Unknown Software MS Office 2004 Pro from P0050866 Playmaker Pro

Wired NIC 00:11:24:6F:A1:E4

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact chmende@wou.edu 88925

Tracking

Entered by Date Memo
Christian Mendez
Email

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Entered by Date Memo
Christian Mendez Mar 13, 2008 03:38 PM 
Task reassigned to Christian Mendez.
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Christian Mendez Mar 13, 2008 03:38 PM 
He called back and a restart did the trick. 
Everything works fine now.
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Christian Mendez Mar 13, 2008 03:31 PM 
he is restarting his machine and is going to call 
back in a sec.
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