Service Request Ticket

Service Request Information

CONTACT	Name	Payton, Sue	Date	Mar 17, 2008 09:33 AM
	Department		Phone	88967
	Location		Email	paytons@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20031210 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Power MAC G5 1.6GHz
	Serial No.	G84224N0NV9	Location	PDR
	CPU	G5 1.6GHz
	OS	Unknown	Software	Studio Code from EDQuic licenses(see files), QuickTime 7 Pro P0057077(moved to W#20080309)
	Wired NIC	00:0A:95:C1:36:D0

TECHS	Submitted by	Christian Mendez	Contact	chmende@wou.edu	88925
	Primary Technician		Contact	wittb@wou.edu	89201

Entered by	Date	Memo
Brian Witt			Email Public
Entered by	Date	Memo
Brian Witt	Mar 17, 2008 11:30 AM	Updated the Mac, renamed, bound....They are all set!	Add Attachment
Brian Witt	Mar 17, 2008 10:33 AM	Machine powers on, but turns off completely after trying to load OSX. There is a problem with the partition on the disk. I pulled the HD and moved it to a different machine. The problem followed. I deleted the partition via disk utility and am currently net booting the machine.	Add Attachment
Audrey Sundkvist	Mar 17, 2008 10:19 AM	Task reassigned to Brian Witt.	Add Attachment
Christian Mendez	Mar 17, 2008 09:33 AM	**This is an email** Good morning, one of our Macs (20031210) isn't feeling well. It powers up, tries to cycle to full wake-up, but loses hope and shuts down. Could someone see if they could make it feel better, it still needs to make it through finals week. Thanks. Sue Sue Payton Technology Resource Center Western Oregon University Monmouth, OR 97361 503-838-8967 paytons@wou.edu	Add Attachment