Service Request Ticket - # 24961

Service Request Information

CONTACT Name Villegas-Gutierrez, Martha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 17, 2008 01:19 PM
Department The Research Institute Phone 88335
Location Email gutierm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20050773[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
Serial No. 1QW5L81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0054700

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public

Entered by Date Memo
Audrey Sundkvist Mar 17, 2008 02:34 PM
Task reassigned to Audrey Sundkvist.
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Audrey Sundkvist Mar 17, 2008 02:33 PM
I told her how to adjust properties and padding in tables and that it 
is a program usability thing and she'd have to go to TRC for help if 
she can't get them aligned.
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Christian Mendez Mar 17, 2008 01:23 PM
She received a report as an attachment in her 
email as a word document.

She COULD NOT give me the name of the document 
because it was a private matter for a client she 
says.

she is trying to fix the "columns" in the tables. 
She says the columns are off. when she opened it 
and tried to make edits in Microsoft Word, but it 
won't do anything.

I told her that the TRC usually helps with these 
software issues, but she told me that she just 
got off the phone with them and they told her to 
call us.


She will be here until 3pm Today St. Pats-
tomorrow from 9am - 3pm.
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