Service Request Ticket - # 24964

Service Request Information

CONTACT Name Guy, Trisha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 17, 2008 03:20 PM
Department Student Health & Counseling Center Phone 88844
Location Email guyt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20051212[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP LJ3052 All-in-One Printer #Q6502A#ABA
Serial No. SCNBJ014412 Location PDR

Model 1PQ6502A Hostname
Notes Ink/Toner Refill

Wired NIC 00:14:38:94:45:A2

TECHS Submitted by Della Kobbe Contact dkobbe06@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Mar 18, 2008 01:44 PM 
Printer is not fixable called them and let them
know they will call me back when they know what
they want to do.
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Brian Witt Mar 17, 2008 03:48 PM 
Task reassigned to Adam Wehner.
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Brian Witt Mar 17, 2008 03:47 PM 
Print jobs print perfectly.  When you scan, one
side of the document is not printed and there are
lines up and down the page. Looks like the
scanning bulb or something to that degree is bad.
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Brian Witt Mar 17, 2008 03:23 PM 
Task reassigned to Brian Witt.
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Della Kobbe Mar 17, 2008 03:21 PM 
Printer is not printing correctly.  THe printer is
in room 102.
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