Service Request Ticket - # 24968

Service Request Information

CONTACT Name Attendant, Main Computer Lab   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 17, 2008 08:34 PM
Department University Computing Solutions Phone 88069
Location Email computerlabs@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20050052[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280, Pentium 4 540, 3.20GHz1M
Serial No. B42WW71 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software

Wired NIC 00:12:3F:8F:41:6A


TECHS Submitted by Stephen Pierce Contact spierce@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public

Entered by Date Memo
Adam Wehner Mar 18, 2008 09:26 AM
Task reassigned to Audrey Sundkvist.
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Adam Wehner Mar 18, 2008 09:26 AM
It is chocolate and caramel will be cleaned up at
the break.
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Stephen Pierce Mar 17, 2008 08:36 PM
Computer was unresponsive.  Powercord was stretch
incredibly tight.  When moving the box to lessen
the tension, I noticed black goop under the
computer with white powdery residue.  I'd
recommend bringing protective gear to handle this.

Computer is located in position C2
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