Service Request Ticket - # 24978

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 18, 2008 12:10 PM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20050154[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280, Pentium 4 540, 3.20GHz1M
Serial No. H0CWW71 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software

Wired NIC 00:12:3F:8F:BF:76


TECHS Submitted by Courtney Carlson Contact ccarlso@wou.edu 88925
Primary Technician Contact sgregor@wou.edu 88925

Tracking

Entered by Date Memo
Skyler Gregory
Email

Public

Entered by Date Memo
Skyler Gregory Mar 18, 2008 02:27 PM
for once they weren't completely wrong. The
keyboard's buttons wouldn't affect the Windows OS
but after I unplugged it and plugged it back in it
worked just fine.
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Skyler Gregory Mar 18, 2008 02:16 PM
Task reassigned to Skyler Gregory.
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Courtney Carlson Mar 18, 2008 12:13 PM
Student worker Megan called
Keys on board don't work. Patron said when you 
push they keys nothing happens. Not sticky, just 
not responding.

Perhaps it's not the keyboard itself?

Board can be found at Ref Station 28. WOU number 
given is from machine at the station.
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