Service Request Ticket - # 24981

Service Request Ticket - # 24981

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Service Request Information

CONTACT	Name	Rice, Gwenda	Date	Mar 18, 2008 01:36 PM
	Department	Education & Leadership	Phone	88832
	Location		Email	riceg@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20070661 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	HP Deskjet 6940DT Color Inkjet Printer #C8973A#B1H
	Serial No.	MY81HCS0C604Q9	Location	PDR 2023 Giveaway
	Model	C8973A	Hostname
	Notes	networkable, 36ppm black and 27 ppm color, USB, 4800 dpi, duplexing, extra 250 shhet paper tray	Ink/Toner Refill
	Wired NIC	00:1C:C4:77:C4:0E

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	ashinn06@wou.edu	88925

Tracking

Entered by	Date	Memo
Adam Shinn			Email Public
Entered by	Date	Memo
Adam Shinn	Apr 24, 2008 11:48 AM	installed and working :)	Add Attachment
Adam Shinn	Apr 24, 2008 11:10 AM	Task reassigned to Adam Shinn.	Add Attachment
Brian Witt	Apr 18, 2008 03:18 PM	**This is an email** Well Brian, I actually have to create a place for it in my office! So how about Thursday morning April 24th?	Add Attachment
Audrey Sundkvist	Apr 16, 2008 10:41 AM	I moved this back under UCS tech since anyone can setup a printer. These ones have to be setup locally. Use the drivers from the HP website.	Add Attachment
Brian Witt	Apr 14, 2008 11:36 PM	Sent user an email	Add Attachment
Audrey Sundkvist	Apr 09, 2008 10:23 AM	Status changed to: Waiting for Contact	Add Attachment
Audrey Sundkvist	Apr 09, 2008 10:22 AM	Adele's extension is 88485. I left a voicemail asking for times.	Add Attachment
Brian Berkley	Apr 08, 2008 10:52 PM	Task reassigned to Audrey Sundkvist.	Add Attachment
Tricia Flaherty	Mar 31, 2008 10:46 AM	I have changed inventory record to reflec this going to Adele instead of Gwenda. Adele is located in ED202J	Add Attachment
Audrey Sundkvist	Mar 21, 2008 09:48 AM	Adele Schepige is actually the one who is going to get this printer. She is not interested in having it set-up until after the start of spring term.	Add Attachment
Tricia Flaherty	Mar 18, 2008 01:38 PM	this printer and its invoice is on counter in ITC008, even though it is a networkable printer it will be hooked up via USB for this user so you will need to take over an AtoB cable, Lynne Lindsay can be a second point of contact as she placed the original order(ext8-8655)	Add Attachment