Service Request Ticket - # 24992

Service Request Information

CONTACT Name McLean, Cathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 19, 2008 10:40 AM
Department Creative Arts/Art Phone 88340
Location Email mcleanc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040556[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description iMac G5 20 in 1.8GHz Superdrive #Z095
Serial No. W8503014PNZ Location PDR

CPU G5 1.8GHz


OS Unknown Software MS Office 2004 Pro from P0050866

Wired NIC 00:11:24:70:16:DA

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Mar 19, 2008 01:59 PM 
Task reassigned to Brian Witt.
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Brian Witt Mar 19, 2008 01:59 PM 
Space bar definitely sticks.  New replacement has
been installed.
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Tricia Flaherty Mar 19, 2008 10:50 AM 
This came through purchase request but after 
talking with the person who placed the order I 
found out that it is a basic keyboard 
replacement we had a brand new boxed apple 
keyboard in spare parts that I will put in tech 
inbox #4 to go to Cathy McLean to replace her 
one that is acting up(sticking space bar)
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