Service Request Ticket - # 25001

Service Request Information

CONTACT Name Boderman, Don   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 20, 2008 08:17 AM
Department Student Enrichment Program Phone 88656
Location Email boderman@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20040818[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Latitude D800 Notebook Intel Pentium M with 15.4 WUXGA with Advanced Port Replicator and monitor stand
Serial No. 966Y771 Location PDR

CPU Pentium M-1.7 GHz


OS Unknown Software Microsoft Office Pro 2003 from P0052260

Wired NIC 00:11:43:70:36:B3


Wireless NIC 00:0B:7D:1E:AE:CB

TECHS Submitted by Shannon McCormick Contact smccormick06@wou.edu 88925
Primary Technician Contact sgregor@wou.edu 88925

Tracking

Entered by Date Memo
Skyler Gregory
Email

Public
Entered by Date Memo
Skyler Gregory Mar 20, 2008 10:21 AM 
They just wanted to use the internet on one of
their laptops. I plugged in a cable and it
worked... Closing the task.
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Skyler Gregory Mar 20, 2008 09:58 AM 
Task reassigned to Skyler Gregory.
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Shannon McCormick Mar 20, 2008 08:20 AM 
Wants network acess for work laptop.
Use laptop for work, disconnected printer cable 
to get to network but it says he needs to 
register.

Call Sheri 88550
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