Service Request Ticket - # 25005

Service Request Information

CONTACT Name Eliassen, Lenore   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 20, 2008 09:34 AM
Department Creative Arts Phone 88461
Location Email eliassl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030232[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, Pentium 4 at 2.8GHz
Serial No. 4TQYF31 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software Office 2003 Pro (P0048545) (9/2004), Publisher 2003 (P0044993)12/2003, EZ Badge ID Design v1.6 from P0059117

Wired NIC 00:07:E9:71:C4:32

TECHS Submitted by Shannon McCormick Contact smccormick06@wou.edu 88925
Primary Technician Contact sgregor@wou.edu 88925

Tracking

Entered by Date Memo
Skyler Gregory
Email

Public
Entered by Date Memo
Skyler Gregory Mar 20, 2008 10:51 AM 
She guessed one too many times on the password and
it locked her out. When I got there, it had been
long enough for it to cool down and it let her log
in just fine. Closing the task.
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Skyler Gregory Mar 20, 2008 10:43 AM 
Task reassigned to Skyler Gregory.
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Shannon McCormick Mar 20, 2008 09:48 AM 
this is one of theree computers in the room 
called 206 C. They have the same login for this 
computer with the ID photo program. It is not her 
own account.

can call office number all day.
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