Service Request Ticket - # 25008

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 20, 2008 11:24 AM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040650[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. 56T8Z61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751

Wired NIC 00:11:43:BB:10:C4

TECHS Submitted by Courtney Carlson Contact ccarlso@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Mar 21, 2008 09:29 AM 
Pulled all the power cables off the motherboard. 
Now it works.
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Brian Witt Mar 20, 2008 04:25 PM 
Task reassigned to Brian Witt.
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Courtney Carlson Mar 20, 2008 11:26 AM 
Checked the power at the machine. Unable to get 
to main power plug under desk. Could just be the 
cord or could be something serious, she says. 
Located: REF lObby Station 27
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