Service Request Ticket - # 25014

Service Request Information

CONTACT Name Bruce, Eric   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 20, 2008 01:31 PM
Department College of Education Phone 88075
Location Email brucee@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040749[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description iMac G5 20in 1.8GHz SuperDrive # Z096
Serial No. QP5120G0PNZ Location PDR

CPU G5 1.8GHz


OS Unknown Software MS Office Pro 2004 from P0051830

Wired NIC 00:11:24:71:49:32

TECHS Submitted by Shannon McCormick Contact smccormick06@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Mar 31, 2008 08:20 AM 
I stopped by and showed him how to add printers
via host name.
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Christian Mendez Mar 28, 2008 01:26 PM 
He said he is here today until 4pm.

He said to call and let him know how to add 
printer :Guppy:
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Brian Witt Mar 24, 2008 10:38 AM 
Left another VM for times
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Christian Mendez Mar 21, 2008 03:18 PM 
He came in to check on the status.

I skyped the techs.
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Brian Witt Mar 20, 2008 02:02 PM 
Task reassigned to Brian Witt.
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Shannon McCormick Mar 20, 2008 01:33 PM 
Computer doesn't recognize find printer. 
printer guppy in ED by North entrance.

Will be in and out today, tomorrow noon to 3.
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