Service Request Ticket - # 25018

Service Request Information

CONTACT Name Kirk, Thomas   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 20, 2008 04:01 PM
Department Business Services Phone 88210
Location Email kirkt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051159[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Ultra-Thin Client - NTC-10Z-00
Serial No. S0612YB9142 Location PDR

CPU Unknown


OS Software

Wired NIC 00:14:4F:0E:8C:9F

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Mar 21, 2008 08:59 AM 
Task reassigned to Audrey Sundkvist.
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Audrey Sundkvist Mar 21, 2008 08:59 AM 
He is connected to another Ts today and having no problems.
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Christian Mendez Mar 20, 2008 04:02 PM 
He has a Black DELL keyboard that is randomly not 
showing letters he types. Its numbers as well. He 
says he probably needs a new keyboard.

He is available until 5pm today (thursday)
Tomorrow all day.
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