Service Request Ticket - # 25019

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 20, 2008 04:14 PM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20060077[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP LaserJet 4350DTN Printer #Q5409A#ABA
Serial No. SCNGXH37714 Location PDR - Picked up by PP on 12/8/10

Model PQ5409A Hostname
Notes HP 4350 maintenance kit FROM p0063296 10/2007, Fuser for HP LJ 4350TN RM1-1082-BB from P0064534 Ink/Toner Refill

Wired NIC 00:14:38:D2:71:D1

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Mar 21, 2008 02:25 PM 
Will look into the problem.
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Adam Wehner Mar 21, 2008 02:24 PM 
Went and looked at printer and it does sound like
something is loose.
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Brian Witt Mar 21, 2008 08:56 AM 
Task reassigned to Adam Wehner.
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Brian Witt Mar 21, 2008 08:56 AM 
The was a task last week relating to the "noise."
 Sounds like a worn out gear.
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Brian Witt Mar 20, 2008 04:25 PM 
Task reassigned to Brian Witt.
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Christian Mendez Mar 20, 2008 04:15 PM 
The printer is in the first floor in the 
Reference area
HL REF1 wou# 20060077[Edit Inv]

The Printer is making weird grinding noises then 
it just crumbles the pages as it prints them.

contact Lori H.
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