Service Request Ticket - # 25035

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 24, 2008 10:55 AM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20051216[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Business Inkjet 2800dtn Printer #C8164A#A2L
Serial No. SG63319888 Location PDR

Model C8164A Hostname
Notes duplexing, extra paper tray, name is Ink/Toner Refill

Wired NIC 00:11:0A:EC:F5:ED

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Mar 24, 2008 11:41 AM 
Task reassigned to Brian Witt.
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Brian Witt Mar 24, 2008 11:41 AM 
I stopped by and canceled the job manually from
the printer.  Printer went back to ready status.
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Christian Mendez Mar 24, 2008 10:56 AM 
All morning its been like this, they have tried 
to turn it off on, etc.

The printer shows: Processing Job :
The think someone probably sent a huge file or 
something.

printer is in lower floor of Lib.
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