The machine was ina workgroup because it has to transfer a 
large amount of data between itself and another computer in the 
office (500GB of video data for example). It would not connect to 
the internet at all.

Tried the following:
-Put on the mash domain : Failed
-Restart : Failed
-Release/Renew IP : Failed

B. Witt came by while I was there and suggested 
uninstall/reinstalling the NIC in the device manager. This 
worked and afterward we added the machine back to the domain 
per Larry's request. Sophos also got fully updated and I was able 
to connect to the network/domain.

He called back and it still wont show MASH.

He is available all day.

He logged in this morning just fine, but he 
logged in to the local machine. He logged off and 
restarted the machine.

There is no drop down box to let him log into the 
network, just local machine.

He is available 

He found out that the machine was not plugged 
into the network.

I asked him to plug in the ethernet cable.

I'm closing the task