Service Request Ticket

Service Request Information

CONTACT	Name	Telecom, Services	Date	Mar 25, 2008 12:55 PM
	Department	University Computing Solutions	Phone	88010
	Location		Email	telecom@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20050111 (opens in a new window)	Bldg/Room	OFF none
	Service Tag		Description	OptiPlex GX280, Pentium 4 540, 3.20GHz1
	Serial No.	7YMWW71	Location	PDR
	CPU	Pentium 4-3.2GHz
	OS	Windows XP Pro	Software	blah
	Wired NIC	22:33:34:35:45:45
	Wired NIC	00:12:3F:90:4D:E9
	Wireless NIC	00:11:22:33:44:3C
	Wireless NIC	11:22:33:44:AA:BB

TECHS	Submitted by	Teresa Hutchinson	Contact	hutchinsont@wou.edu	88010
	Primary Technician		Contact	lambertp@wou.edu	88003

Entered by	Date	Memo
Paul Lambert			Email Public
Entered by	Date	Memo
Paul Lambert	Jan 15, 2013 10:21 AM	This is a memo with 8-8003 and 8-8010 not to mention 20060716	Add Attachment btnCancel-red.png buildings.xls
Paul Lambert	Aug 17, 2012 10:34 AM	This is a memo with a wou# of 20050111 and 20100555	Add Attachment
Paul Lambert	Jul 30, 2012 01:20 PM	Priority changed from (3) Priority to (5) Low Priority.	Add Attachment
Paul Lambert	Jul 27, 2012 08:43 AM	blah 4	Add Attachment
Paul Lambert	Jul 27, 2012 08:41 AM	blah 3	Add Attachment
Paul Lambert	Jul 27, 2012 08:33 AM	blah 2	Add Attachment
Paul Lambert	Mar 21, 2012 08:42 AM	blah	Add Attachment
Paul Lambert	Mar 20, 2012 03:45 PM	Status changed from (2) Scheduled to (1) Pending	Add Attachment
Paul Lambert	Mar 20, 2012 03:45 PM	Priority changed from (4) Moderate Priority to (3) Priority.	Add Attachment
Paul Lambert	Mar 20, 2012 03:43 PM	Status changed from (1) Pending to (2) Scheduled	Add Attachment
Paul Lambert	Mar 20, 2012 03:43 PM	Priority changed from (3) Priority to (4) Moderate Priority.	Add Attachment
Paul Lambert	Mar 20, 2012 03:43 PM	Blah	Add Attachment
Teresa Hutchinson	Jan 12, 2012 09:05 AM	Task reassigned to Paul Lambert.	Add Attachment
Teresa Hutchinson	Jul 15, 2010 01:07 PM	Contact changed from Kenneth Sauer to Services Telecommunication.	Add Attachment
Teresa Hutchinson	Dec 29, 2008 10:18 AM	Task reassigned to Bill Nicks.	Add Attachment
Teresa Hutchinson	Dec 29, 2008 10:18 AM	Reassigned to Bill Nicks and Paul	Add Attachment