Service Request Ticket - # 25075

Service Request Information

CONTACT Name Barry, Angie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 26, 2008 09:15 AM
Department Campus Public Safety Phone 88481
Location Email barrya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20060624[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Inspiron 6400 Dual Core, 1.83GHz, 667MHz FSB
Serial No. 88MJVC1 Location PDR

CPU Intel Core 2 Duo T5600(2MB/1.86GHz/667MHz)


OS Unknown Software Roxio Creator basic(bundled), MS Office 2007 Pro Plus from P0061124 installed as Office Pro 2003, Windows Vista Business but installed as Windows XP Pro

Wired NIC 00:19:B9:63:6F:C9


Wireless NIC 00:19:7E:42:4D:8B

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Mar 27, 2008 12:30 PM 
Laptop was fixed and delivered back.
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Adam Wehner Mar 26, 2008 11:41 AM 
Ordered new keyboard should be here tomorrow.
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Brian Witt Mar 26, 2008 10:15 AM 
Picked up the laptop, gave it to Adam for keyboard
replacement.
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Brian Witt Mar 26, 2008 10:15 AM 
Task reassigned to Adam Wehner.
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Brian Witt Mar 26, 2008 10:00 AM 
Task reassigned to Brian Witt.
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Kevin Elmore Mar 26, 2008 09:16 AM 
A Laptop for student check-out at WUC has a key 
that popped out.  It is the ALT key.  She has the 
key that popped out taped to the top of the 
machine.  The machine can be picked up at the 
info desk in WUC.
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