Service Request Ticket - # 25088

Service Request Information

CONTACT Name Silbernagel, Darin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 26, 2008 02:19 PM
Department VP Finance & Administration Phone 88176
Location Email silbernd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030698[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. FRC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:5C:EA

TECHS Submitted by Shannon McCormick Contact smccormick06@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Mar 27, 2008 11:25 AM 
Removed Command Antivirus and updated Sophos
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Brian Witt Mar 27, 2008 11:12 AM 
Task reassigned to Brian Witt.
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Shannon McCormick Mar 26, 2008 02:23 PM 
Command anti virus is interfering with Sophs 
updates.

Computer is in AD 101E. Bussiness office area.
Ronni Luchterhand (a student worker) called about 
this.
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