Service Request Ticket - # 25090

Service Request Information

CONTACT Name Bennett, Roy V.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 26, 2008 02:42 PM
Department Library & Media Services Phone 88893
Location Email bennetr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060591[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Precision 690 Computer, 2.00GHz, 4MB L2, 1333
Serial No. 1C35VC1 Location PDR

CPU Quad Xeon, Two 2GHz Dual-Core Intel Xeon


OS Unknown Software

Wired NIC 00:19:B9:2C:25:AA

TECHS Submitted by Shannon McCormick Contact smccormick06@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Mar 26, 2008 04:04 PM 
Installed a nic card we had lying around. Perfect
for their needs.
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Brian Witt Mar 26, 2008 02:45 PM 
Task reassigned to Brian Witt.
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Shannon McCormick Mar 26, 2008 02:43 PM 
****This is an email****

EITDS Service Desk:
 
Please pass this request to Brian Witt. He has 
been advising us about this item.
 
We would like to add a second NIC to WOU#20060591[Edit Inv] 
located in room IT004A. Does EITDS have a card 
available?
 
-- Roy Bennett

============================= 
Roy Bennett 
Video Production Services Supervisor, 
Government Documents Librarian 
Library and Media Services 
Western Oregon University 
345 N. Monmouth AVE 
Monmouth, OR 97361-1394 

Email: bennetr@wou.edu 
Tel: 503-838-8893 
Fax: 503-838-8399 
http://www.wou.edu/library 
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