Service Request Ticket - # 25094

Service Request Information

CONTACT Name Groshong, Cara   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 26, 2008 03:25 PM
Department Advancement & Foundation Phone 88148
Location Email groshonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20060826[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag J7RP0C1 Description Dell Laser Printer 1110 #11103YR
Serial No. J7RP0C1 Location PDR 2023 Giveaway

Model P110US Hostname
Notes 17PPM, 600x600 dpi, 150 sheet multi-purpose tray Ink/Toner Refill
TECHS Submitted by Shannon McCormick Contact smccormick06@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Mar 28, 2008 02:44 PM 
Brain and I figured out it was the toner
cartridge. We sprayed some WD40 in the gears, and
it stopped.  If it starts up again I think we
should look into getting a new toner cartridge for it.
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Brian Witt Mar 27, 2008 10:36 AM 
Task reassigned to Adam Wehner.
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Brian Witt Mar 27, 2008 10:36 AM 
The high pitched noise is really a problem for
her;  like nails on a chalk board. She needs it
back by Monday of next week.
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Shannon McCormick Mar 26, 2008 03:27 PM 
it doesn't affect printing, it just makes a 
really ugly noise. It isn't used much.

In her ofice next to her computer.
She's there normal office hours.
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