Service Request Ticket - # 25106

Service Request Information

CONTACT Name K-Hinds, Mona   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 27, 2008 02:06 PM
Department Upward Bound Phone 88061
Location Email khindsm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030734[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. BNC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:E9:B5:48

TECHS Submitted by Shannon McCormick Contact smccormick06@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Mar 31, 2008 12:28 PM 
I used the repair function in MS Access and linked the thing under 
Tools--> Security (inside MS Access) to Mona's profile (it was 
connecting to TEMP).
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Audrey Sundkvist Mar 31, 2008 11:28 AM 
Task reassigned to Audrey Sundkvist.
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Christian Mendez Mar 28, 2008 12:16 PM 
****This is an email****
Dear Help Desk,

I called yesterday about getting Microsoft Access 
re-installed back on computer 20030734[Edit Inv].

I left a message with the task that I would be in 
the office the rest of the week, but it looks 
like I am not going to be in the office this 
afternoon.  This computer is in Upward Bound, 2nd 
floor of APS, and Alicia Monrroy(88699) who works 
in SEP is familiar with this computer so if 
someone is able to work on this task she will be 
in this afternoon at SEP if anyone does have 
questions.

mona
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Shannon McCormick Mar 27, 2008 02:09 PM 
When they try to open the program it says cannot 
open microsoft jet engine working groups. data 
bast is sensitive.

another office phone: 88061 
when would like likt e to be contacted this week.
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