****This is an email****
Hey Kevin,

I went by your office and ran some updates pertaining to iTunes, 
the default media player for Macs, which I think solved your 
problem with running media files. Please let me know if this is 
the case or if you need further assistance getting media to work 
on your Mac.
I would like to close this task on our end, but only if the media 
is playing for you properly.
Thank you,
Audrey Sundkvist 
WOU UCS Tech

****This is an email****
Hi Kevin,

I went by your office today and looked at your machine. I did 
updates for it, including one of iTunes. I could not find any video 
files to test, but was able to play all of the .mp3 files that were 
stored in iTunes. The vocalogy-#.mp3 files are internet 
streaming filed and would not play. I think this could be due to a 
problem with the source.

Please try playing the files that would not play before and let me 
know if they will or will not play.


Thank you,
Audrey Sundkvist 
WOU UCS Tech

I am working on another task (waiting for Spybot, 
but the machine needs it badly) and missed my 
time with Kevin. I sent the previous email and 
left a VM asking him for more times he would like 
me to come by.

He asked I come by at 11:30

He said he can't listen to some of the audio 
examples from places like: amazon.com, he can't 
listen to the .mp3's and he said that when he 
tries to see some videos, he can't. 

He was not specific as to what sites/videos he 
was trying to view, I asked hiim if it was flash, 
but he did not know.

He said to call Lacey Caliguri extension: 88275 
and she will let the techs in to his office.