Service Request Ticket - # 25125

Service Request Information

CONTACT Name Vickers, Bruce   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 31, 2008 08:34 AM
Department University Computing Solutions Phone 88672
Location Email vickersb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051164[Edit Inv] (opens in a new window) Bldg/Room ITC 009
Service Tag Description Sun Ray 2FS Ultra-Thin Client - NTC-15Z-00
Serial No. 0619BB8113 FRU S#0619BB80F1 Location Storage

CPU Unknown


OS Unknown Software MS Office from P0059051

Wired NIC 00:14:4F:3B:AA:6F

TECHS Submitted by Katie Jessel Contact kjessel@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Mar 31, 2008 08:41 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Mar 31, 2008 08:41 AM 
Connected to stinger and reset his thin client
session on the sunray manager server.
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