Service Request Ticket - # 25155

Service Request Information

CONTACT Name Birken, Jim   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 31, 2008 03:15 PM
Department Advancement & Foundation Phone 88145
Location Email birkenj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Laptop Edit WOU # 20040831[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag 6XQNB71 Description Latitude D610, Pentium M, 760 (2.00GHz) 14.1 SXGA+
Serial No. 6XQNB71 Location PDR

CPU Pentium M 2.0 GHz


OS Unknown Software MS Office PRo 2003 from P0052524

Wireless NIC 00:90:4B:D7:58:E7


TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public

Entered by Date Memo
Adam Shinn Apr 01, 2008 10:07 AM
Removed older version and installed 2003
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Joan Guralnick Apr 01, 2008 09:33 AM
Adam, remember to check with Tricia to verify 
that he has a license for the upgrade.
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Adam Shinn Apr 01, 2008 09:23 AM
Task reassigned to Adam Shinn.
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Christian Mendez Mar 31, 2008 03:16 PM
He would like this to be updated to 2003 version 
because he has a power point file that will not 
work with previous version

He mentions that the version of power point on 
that laptop is from 2002.

He will be available until 6pm.
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