Service Request Ticket - # 25169

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 01, 2008 10:28 AM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051155[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Ultra-Thin Client - NTC-10Z-00
Serial No. 0612YB00CA Location PDR

CPU Unknown


OS Unknown Software
TECHS Submitted by Shannon McCormick Contact smccormick06@wou.edu 88925
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public
Entered by Date Memo
Adam Shinn Apr 01, 2008 10:49 AM 
Just unplugged them for about 10 sec and plugged 
them back in and they work fine.
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Adam Shinn Apr 01, 2008 10:37 AM 
Task reassigned to Adam Shinn.
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Shannon McCormick Apr 01, 2008 10:29 AM 
The other one that won't reboot is 20051152[Edit Inv].
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