Service Request Ticket - # 25173

Service Request Information

CONTACT Name Erckenbrack, Leticia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 01, 2008 11:42 AM
Department Student Enrichment Program Phone 88032
Location Email erckenbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040144[Edit Inv] (opens in a new window) Bldg/Room UNK
Service Tag 9SF8H51 Description Dimension 4600, Pentium 4, 2.8GHz
Serial No. 9sf8h51 Location was SEP Letitia 201

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro 2003 from P0052634, Microsoft Publisher, Schedular Plus, Optimum Settings 2, Adobe Pagemaker 6.5, Filemaker Pro 5.0, PageMaker 7.0 (P0043887), Label Matrixv7 (P0047440)

Wired NIC 00:11:11:0E:E4:23

TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Apr 02, 2008 09:41 AM 
Task reassigned to Audrey Sundkvist.
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Audrey Sundkvist Apr 02, 2008 09:41 AM 
I explained that Sun Microsystems doesn't play nice with Outlook 
and that this is a known issue. I walked her through subscribing to 
calendars in the Sun Java web-based email.
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Joan Guralnick Apr 01, 2008 11:42 AM 
She was able to view this in the past.  It 
started last term.
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