Service Request Ticket - # 25178

Service Request Information

CONTACT Name Guralnick, Joan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 01, 2008 12:54 PM
Department University Computing Solutions Phone 88646
Location Email guralnij@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040667[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. d5t8z61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751

Wired NIC 00:11:43:BB:0C:0E

TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public
Entered by Date Memo
Adam Shinn Apr 22, 2008 02:48 PM 
Computer I pulled and imaged is brought back and 
running.
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Adam Shinn Apr 01, 2008 01:19 PM 
Was in use, will pick up and image later.
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Adam Shinn Apr 01, 2008 12:57 PM 
Task reassigned to Adam Shinn.
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Joan Guralnick Apr 01, 2008 12:55 PM 
Lab location H1
the error reads:
 Graphics
No ATI drivers are installed or they are not 
functionsing correctly.
I would like a lab image on this machine
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