Service Request Ticket - # 25180

Service Request Information

CONTACT Name Gamaney, Ligoy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 01, 2008 01:55 PM
Department Emeritus and Retired Faculty and Staff Phone 5033906431
Location Email gamanel@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030728[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. H6F0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro 2003 from P0047503, Acrobat Pro 6 from P0043887 moved from 930918 and upgraded to Acrobat Pro 7 from P0057687

Wired NIC 00:0C:F1:EA:0F:66

TECHS Submitted by Brandon Farley Contact bfarley@wou.edu 88925
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public
Entered by Date Memo
Adam Shinn Apr 01, 2008 03:32 PM 
Task reassigned to Adam Shinn.
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Adam Shinn Apr 01, 2008 03:32 PM 
Went there and there was no blue screen, 
restarted several times to make sure. He also 
said it was somwhat slow, so I ran ccleaner etc. 
works fine. I told him to call us back if that 
blue screen came back
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Brandon Farley Apr 01, 2008 01:56 PM 
Ligoy said that someone put more memory in it 
thinking that was the problem, but he still has 
to restart the computer before using it due to 
the screen being blank.
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