Service Request Ticket - # 25182

Service Request Information

CONTACT Name Frankenberger, Kristina   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 01, 2008 02:08 PM
Department Business/Economics Division Phone 88720
Location Email frankek@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070342[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745 SFF 2.13GHz, 2M, 1066MHz FSB
Serial No. 2SD4GD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software Microsoft Office Pro Plus 2007 from P0062563 installed as Office Pro 2003, Dreamweaver MX from P0039314(transfered from W#20030812)

Wired NIC 00:1A:A0:58:57:E5

TECHS Submitted by Brandon Farley Contact bfarley@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Apr 23, 2008 10:44 AM 
Installed a pair of dell desktop speakers we had
around the office
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Brian Witt Apr 15, 2008 10:20 AM 
She still needs speakers.  I will supply them 
with what we have lying around.
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Brian Witt Apr 14, 2008 10:46 AM 
Sent user an email
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UCS Tech Apr 02, 2008 09:22 AM 
Status changed to: Waiting for Contact
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Audrey Sundkvist Apr 02, 2008 09:22 AM 
Called and left Dr. F a message saying that new computers don't 
come with speakers and asked her to call us with yay or nay on still 
needing new speakers.
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Brandon Farley Apr 01, 2008 02:11 PM 
She was given a new computer fall term of this 
year, but it never came with any speakers so she 
wanted to see if someone could come hook some up 
to it. 

She has currently borrowed speakers from another 
computer so if they are still there they can be 
moved to the side.
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