Service Request Ticket - # 25186

Service Request Information

CONTACT Name Kunze, Linda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 01, 2008 03:54 PM
Department Behavioral Sciences Division Phone 88344
Location Email kunzel@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Printer Edit WOU # 20030317[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Color LaserJet 2500TN printer
Serial No. CNGHB31879 Location PDR

Model C9708A Hostname
Notes 250 sheet and 500sheet input tray 2 and 3, 4ppm color/16ppm black, internal jetdirect 615n, http://psychlab.wou.edu/ Ink/Toner Refill

Wired NIC 00:01:E6:B4:76:6C


TECHS Submitted by Patrick Shanley Contact pshanley05@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public

Entered by Date Memo
Audrey Sundkvist Apr 02, 2008 02:50 PM
After a lot of hoops I got Spybot to finish up and her machine is a 
lot faster. She had a lot of spyware.
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Audrey Sundkvist Apr 02, 2008 11:54 AM
Spyware! Running Spybot, CCleaner, and 
uninstalling unknown programs (with Linda's okay).
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Skyler Gregory Apr 02, 2008 11:30 AM
Task reassigned to Audrey Sundkvist.
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Skyler Gregory Apr 02, 2008 11:30 AM
I called and apparently Audrey is already there.
I'll assign it to her.
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Skyler Gregory Apr 02, 2008 11:23 AM
Task reassigned to Skyler Gregory.
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Christian Mendez Apr 02, 2008 10:09 AM
She called back and is here until 12:15 and will 
return after 1:30pm til 4pm.

Her email doesn't work well anymore is her 
problem she says.
When she goes to Get Mail her mail shuts down(Sun 
Java using IE7). It brings her to another page of 
the Internet she says its something with SUN and 
listing of Sun java things off of a Google page.

Her wou#: 20030317[Edit Inv]
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UCS Tech Apr 02, 2008 09:43 AM
Status changed to: Waiting for Contact
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Audrey Sundkvist Apr 02, 2008 09:42 AM
Called and left a MV asking for more info.
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Audrey Sundkvist Apr 02, 2008 09:42 AM
No WOU#, No Memo...
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Adam Shinn Apr 01, 2008 04:31 PM
I hope there is more to this task...
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