Service Request Ticket - # 25220

Service Request Information

CONTACT Name Guralnick, Joan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 02, 2008 03:24 PM
Department University Computing Solutions Phone 88646
Location Email guralnij@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20050103[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280, Pentium 4 540, 3.20GHz1M
Serial No. 81NWW71 Location PDR

CPU Pentium 4-3.2GHz


OS Software

Wired NIC 00:12:3F:8B:48:3F


TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public

Entered by Date Memo
Adam Wehner Apr 04, 2008 05:23 PM
Computer was delivered and good to go.
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Joan Guralnick Apr 02, 2008 03:39 PM
You can assign thi s to who ever you want.  I 
just wanted it to start with you because you are 
the most familiar with the lab.  
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Joan Guralnick Apr 02, 2008 03:38 PM
I checked with Tricia and we can retain all of 
the software that was on this machine when it 
was used as a student station.  
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Joan Guralnick Apr 02, 2008 03:37 PM
We have switched the thin client with a desktop 
station for the lab attendant desk in APSC 101.  
I need to have Skype, print screen and imap 
notify installed on this machine. I also need it 
set up so that it retains user profiles.  We 
want to set up Skype on all of the lab attendant 
stations.  I also need to set up an audible 
notice for the computerlabs email account so the 
attendants are more aware of when they receive 
emails.  I believe all of these would function 
best with individual user profiles.  
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