Service Request Ticket - # 25225

Service Request Information

CONTACT Name Weston, Breanna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 02, 2008 07:56 PM
Department Phone 88657
Location Email westonb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070286[Edit Inv] (opens in a new window) Bldg/Room ITC 013
Service Tag Description Sun Ray 2 Thin Clients # NTC-10Z-00
Serial No. 0716BE847F Location storage

CPU Unknown


OS Software

Wired NIC 00:14:4F:85:FB:45

TECHS Submitted by Adam Bates Contact abates@wou.edu 88925
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public
Entered by Date Memo
Adam Shinn Apr 03, 2008 11:20 AM 
someone stole the network cable
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Adam Shinn Apr 03, 2008 09:38 AM 
Task reassigned to Adam Shinn.
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Brian Berkley Apr 02, 2008 09:53 PM 
Thin client not found on Sun Ray administration
servers, not found connected to a terminal server
either.  Unit may be defective.
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Adam Bates Apr 02, 2008 07:57 PM 
It won't respond to keyboard/mouse and unplugging 
it has no effect.
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