Service Request Ticket - # 25229

Service Request Information

CONTACT Name Quiring, Sandy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 03, 2008 08:29 AM
Department Human Resources Phone 88141
Location Email quirings@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060401[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Sun Ray 2 Thin Client #NTC-10Z-00
Serial No. 0640YB0D16 Location PDR

CPU Unknown


OS Unknown Software MS Office Pro 2003 license from P0059359

Wired NIC 00:14:4F:57:A5:69

TECHS Submitted by Shannon McCormick Contact smccormick06@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Apr 03, 2008 09:29 AM 
Task reassigned to Adam Wehner.
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Adam Wehner Apr 03, 2008 09:29 AM 
Reset connection should be good to go.
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Shannon McCormick Apr 03, 2008 08:31 AM 
She has tried restarting a few times. When she 
enters her login info it sits, half of the box 
goes away and it shows the timer.
Will be out of the the office at about 9.
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