Service Request Ticket - # 25256

Service Request Information

CONTACT Name Saxowsky, Denvy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 03, 2008 04:13 PM
Department College of Education Phone 88760
Location Email saxowsd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20070217[Edit Inv] (opens in a new window) Bldg/Room UNK
Service Tag Description Dell UltraSharp 1908FP 19in Flat Panel Monitor
Serial No. cn0fp1827161877nb954 Location
TECHS Submitted by Emily Warner Contact ewarner@wou.edu 88925
Primary Technician Contact sgregor@wou.edu 88925

Tracking

Entered by Date Memo
Skyler Gregory
Email

Public
Entered by Date Memo
Skyler Gregory Apr 04, 2008 11:26 AM 
Task reassigned to Skyler Gregory.
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Skyler Gregory Apr 04, 2008 11:26 AM 
left a message with Gail... assuming she is his
secretary.
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Skyler Gregory Apr 04, 2008 11:24 AM 
I'll call him and tell him it's good to go.
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Skyler Gregory Apr 04, 2008 11:24 AM 
sure enough, I went over there and the mac mini
wouldn't log out because dreamweaver was stopping
the logout process.
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Skyler Gregory Apr 04, 2008 11:09 AM 
Brian said that this is most likely user error. He
may be describing the monitor shutting down and
then coming back up.
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Skyler Gregory Apr 04, 2008 11:03 AM 
the wou # is for the monitor... I'm guessing it's
a thin client.
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Emily Warner Apr 03, 2008 04:18 PM 
A computer in ITC 001 will shut down, but when he 
turns it back on it goes to the same screen 
showing the opened folders. He will be in tooday 
until 4:30 and not in at all tomorrow. Starting 
Monday, Dency will be available all day.
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